JD Edwards (JDE) & E-Business Suite (EBS)
OPERATIONS SERVICES

Application Lifecycle Management Services consist of applying technical upgrades and application upgrades including database and operating system updates as required for the applications. 

• Application Availability
  
• Preventive Maintenance
  
• Performance Management, Optimization, and Tuning
  
• Issues Resolution
  
• Application Monitoring
  
• Technical Application Management (JDE E1 CNC/EBS DBA)
  
• Code and Data Refreshes
  
• Database Support Services
  
• Integration Support
  
• Provided as an Unlimited Entitlement