NEXT-GENERATION MANAGED SERVICES

Denovo's team of Oracle Application and Infrastructure experts consistently and seamlessly integrate ERP application management with cloud infrastructure management to deliver a unified, proactive, and high-value service. Denovo is that next-gen MSP that is an ongoing trusted partner that simplifies complexity by unifying ERP and cloud management, reduces risk with robust security and proactive issue resolution, and drives value by optimizing both the technology stack and business processes.

MANAGED SERVICES

Denovo's strong team of Oracle application and infrastructure experts consistently achieve successful outcomes for clients.

APPLICATIONS

We help customers maximize the value of their Oracle investment by providing expert support throughout the lifecycle of the application.

JD Edwards & EBS

  • Functional Application Management
  • Technical Application Management

Oracle Cloud Applications

  • Infrastructure Managed Services​
  • Disaster Recovery​
  • Cyber Recovery Services​
  • Network Services​
  • Security Services ​
  • End User Services (Helpdesk)
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INFRASTRUCTURE

We provide a robust infrastructure environment to support Oracle applications and other customer requirements.

  • Infrastructure Management Services
  • Disaster Recovery Services
  • Network Services
  • Security Services
  • Database Services
  • Service Management

END USER SERVICES

  • Identify and Diagnose Issues and Problems
  • Incident Management
  • Escalation Management
  • Issues Resolution
  • Manage User Accounts and Permissions
  • Computer System Setup
  • Vendor Coordination
  • Upgrading and Maintaining Desktop Systems
  • Email and Messaging Support
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