Have you used My Oracle Support (MOS) in the past? If you have not, this is the best place to start!
My Oracle Support accounts enable you to search Oracle's knowledge base, manage service requests (SRs), download patches, interact in support communities, and take advantage of proactive capabilities for managing systems.
If you have already been to MOS, you might be surprised by a few useful tips and tricks that you haven't tried before! Check it out below.
I highly recommend bookmarking this useful tool to keep in your back pocket for future reference. It has come in quite useful.
Oracle is also offering special training on Cloud Support Portal Essentials on June 22nd and June 27th to help you use Oracle Support more efficiently. Be sure to check it out for even more helpful tips!
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