Careers

Why Work at Denovo?

At Denovo, you have the freedom to innovate, freedom to learn, and freedom to grow. Excellence is expected, growth is guaranteed. Every day we seek to challenge what is possible, push each other forward, and keep our eyes on the future. We encourage collaboration and rely on one another to produce the best results.

Our team provides solutions that help IT professionals reduce their costs and make their job easier. We are technology experts who revel in the details of infrastructure management, operational efficiencies, and digital transformation.

Our employees actively collaborate with some of the biggest brands in the world, and the work we do is valuable to them. We believe work can be fun! We host quarterly team building activities, summer events, unique food trucks, and interoffice competitions, such as Wii Olympics. Denovo offers great benefits including company paid health insurance, open PTO, 401k matching, and more.

Current Openings

Summary:

Serve as point person for all technical-related matters for the company’s managed services customers.  Responsible for the overall technical aspects that Denovo manages of a client’s environment.  Manage the team of technical resources that will service a defined list of clients.  Work with the Client  Manager to identify additional sales opportunities within install base and ensure communication of the issues and resolution path is properly conveyed to the clients.  Help identify and participate in the automation of redundant tasks and the client on-boarding process.

Duties:
  • Ensure the technical team is addressing and solving issues in a timely manner to meet defined SLA’s
  • Manage the technical team’s priorities and workload
  • Partner with sales team to provide pre-sales and client onboarding assistance.
  • Secure client reference-ability and drive client participation in select marketing programs and events
  • Work with Client Managers to develop account management strategies.
  • Identify and propose enterprise client management innovations and improvement opportunities
  • Assess new business opportunities with existing clients in an effort to sell new services including, but not limited to, consulting and sales opportunities
  • Serve as the lead engineer for all Severity1 issues related to your clients.  Responsible for engaging your team members
  • Act as a trusted advisor, interfacing with senior and operational customer staff.  Serve as point of escalation for both the customer and other Denovo team members in matters that relate to service delivery
  • Understand business issues and where technology enhancements within the product base could enhance customer experience
  • Understand what is being monitored and the overall effectiveness.  Work with Tier 1 support to ensure they follow proper steps based on monitored events
  • Work with engineering team to continually evaluate and enhance proactive monitoring and support initiatives
  • Establish collaborative relationships with key customer executives and staff.  Serve as point of escalation for both the customer and other Denovo team members in matters that relate to technology delivery
  • Inspires respect and trust and motivates others to perform well.  Ensure adherence to established standards and procedures.
  • Promote customer focus, monitoring customer satisfaction.  Keep Denovo management apprised of customer satisfaction.
  • Manage issues or conflicts that may arise between Denovo and customer.  Clarify interests and positions of all parties.  Manage conflict, manipulation or strong emotions in an objective and appropriate manner.
  • Provide detailed and timely status reporting to all management as requested.

Qualifications:

  • Four-year degree in a technology field strongly preferred, but not required
  • At least 10 years of experience in an ERP/hosting environments
  • Strong background with Oracle EBS, JD Edwards, and hosting/cloud solutions
  • Professional certification as appropriate
  • Must be authorized to work in the United States
Soft Skills:
  • Excellent service-driven, customer-focused skills
  • Proven ability to collaborate with and manage cross-functional teams for optimal service delivery to the customer
  • Exhibits sound and accurate judgment
  • Demonstrated ability to work in both a team environment and independently
  • Excellent oral, written and interpersonal communications skills
  • Strong time management skills and attention to detail
  • Proven ability to absorb, master and leverage emerging technologies.
  • Exceptional troubleshooting and problem-solving abilities
  • Talent for creatively utilizing technology, people and processes to solve unique business problems in a cost-effective manner
Apply
Summary:

The Software Engineer will act as a hybrid developer focused on expanding the Denovo On Demand portal and mobile applications.

Duties: 

Perform both client and server-side development in JavaScript

Qualifications:
  • Extensive HTML 5, CSS, and JavaScript client-side knowledge required
  • Required client-side library/framework knowledge: Handlebars, Bootstrap, jQuery
  • Experience with JavaScript server-side development (Node.js) preferred
  • Efficiency with Python scripting preferred
  • Background in corporate website design/development preferred
  • Mobile UI experience (any platform) preferred
  • Basic understanding of code versioning tool Git
  • Portfolio demonstrating exceptional quality in UX/UI design
Soft Skills: 

Ability to operate in an Agile, DevOps environment

Apply
Summary:

We are seeking Tier 1 Support candidates for an exciting opportunity to join our dynamic Operations Center team in Boulder, CO. This role is perfect for individuals interested in pursuing a career in technology. Our 24/7 Operations Center is the hub of monitoring, tracking, and communications for our organization. The Tier I Support Tech manages ticketing queues and engages in proactive monitoring of Denovo’s hosted and cloud infrastructure and applications, documenting processes and acting as the knowledge base for company procedures. This demanding role is critical to our technical organization and requires a quick study.

Detail-oriented and disciplined, the Tier 1 Support Tech is focused on service request completion, incident detection and resolution, and excellent customer service. The ideal candidate is a great communicator and able to translate technical knowledge into actionable direction. Candidate must be able to retain information, provide creative solutions, and quickly adapt to changing situations.

The Operations Center is a 24x7x365 environment. This position will be assigned to the 2:00 pm – 12:00 am shift.

Responsibilities include:
  • Open and maintain trouble tickets – investigate, diagnose, and take prescribed actions on all operational events, alarms and incidents
  • Administer, troubleshoot, and monitor hardware and software
  • Perform helpdesk tasks, including hardware and software installation
  • Escalate issues to the proper management and/or engineering channels
  • Possesses exceptional communication skills, both written and verbal
  • Handle system outages, configuration issues, and networking communication challenges
  • Accurately escalate incidents and service requests beyond the scope of responsibility of the Ops Center
  • Maintain response and resolution of cases/tickets received in queue against established Service Level Objectives
  • Communicate status of requests and incidents with requestor or relevant stakeholders
  • Follow and enforce industry best practices
  • Improve processes by identifying deficiencies and recommending changes
  • Understand the importance of documentation
  • This position is 60% operational and 40% technical
  • Other duties as assigned by management
Skills/Qualifications:
This is an entry-level position.  Technical work experience in an IT environment is preferred, but not necessarily required.
  • Must be able to learn quickly and retain technical knowledge
  • Must have basic proficiency and knowledge of LAN and PC terms
  • Must be willing and able to work various shifts including evenings, overnights, weekends and holidays as needed
  • Must be customer-focused, with strong customer service skills and a high level of professionalism.
  • Must be able to work in a team environment
  • Strong, holistic problem-solving skills
  • Ability to articulate technical issues to peers as well as non-technical personnel
  • Ability to work in complex situations and in a dynamic environment
Apply
Job Summary:

Denovo is currently looking for a Cloud Managed Services Sales Representative to join our fast-growing team.  The Cloud Managed Services Sales Representative will be responsible for finding, qualifying and closing Cloud Managed Services sales and helping to build building Denovo’s book of business.  Denovo is looking for a sales representative with a solid understanding of cloud computing, emerging trends and related technology of competitors.

The location for this position is flexible.  Must be located in the western United States.

Responsibilities:
  • Generate revenue selling Denovo’s Cloud Managed Services and Infrastructure portfolio solutions (Oracle Public Cloud, AWS, Azure, etc.)
  • Prospect for, qualify and close net new sales of Cloud Managed Services and Infrastructure solutions in assigned territory
  • Meet monthly/quarterly quotas in your territory
  • Provide realistic sales forecasts
  • Increase the level of field-readiness and overall competitiveness in Cloud Managed Services by providing sales strategy, competitive positioning, value identification, partner guidance and executive sponsorship
  • Create and execute key sales and business development initiatives to increase sales pipeline
  • Develop reference accounts that are willing to be active in sharing their success with Denovo Cloud Managed Services solutions with prospective customers
  • Maintain knowledge of the latest trends in the Application Cloud industry
  • Actively participate and provide leadership within industry networking organizations
  • Collaborate with Sales Engineering to determine best product and services fit
Qualifications:
  • 7+ years of cloud managed services sales experience, with a focus on new account acquisition is strongly preferred.
  • Experience selling cloud managed services, consulting services, or similar solutions tied to enterprise application management and hosting.
  • This position requires a thorough understanding of consultative sales, and the ability to build key relationships to become a trusted advisor to understand and solve customer problems.
  • Previous experience working with Amazon Web Services (AWS), Azure, Oracle, or other Cloud solutions is strongly preferred.
  • Must be able to handle price negotiations with a focus on value-based selling and position the core differentiators of Denovo.
  • Highly developed selling, customer relations and negotiations skills with the ability to effectively communicate with C-level executives and line of business representatives.
  • Strong time management, communication (verbal and written), interpersonal and presentation skills.
  • Must have high ethical standards and integrity, coupled with a desire to participate in growing our sales and support organization.
  • Must be able to manage a complex sales cycles and navigate the procurement organizations and processes.
Apply
Job Summary:

Denovo is currently looking for a Cloud Managed Services Sales Representative to join our fast-growing team.  The Cloud Managed Services Sales Representative will be responsible for finding, qualifying and closing Cloud Managed Services sales and helping to build building Denovo’s book of business.  Denovo is looking for a sales representative with a solid understanding of cloud computing, emerging trends and related technology of competitors.

The location for this position is flexible.  Must be located in the eastern United States.

Responsibilities:
  • Generate revenue selling Denovo’s Cloud Managed Services and Infrastructure portfolio solutions (Oracle Public Cloud, AWS, Azure, etc.)
  • Prospect for, qualify and close net new sales of Cloud Managed Services and Infrastructure solutions in assigned territory
  • Meet monthly/quarterly quotas in your territory
  • Provide realistic sales forecasts
  • Increase the level of field-readiness and overall competitiveness in Cloud Managed Services by providing sales strategy, competitive positioning, value identification, partner guidance and executive sponsorship
  • Create and execute key sales and business development initiatives to increase sales pipeline
  • Develop reference accounts that are willing to be active in sharing their success with Denovo Cloud Managed Services solutions with prospective customers
  • Maintain knowledge of the latest trends in the Application Cloud industry
  • Actively participate and provide leadership within industry networking organizations
  • Collaborate with Sales Engineering to determine best product and services fit
Qualifications:
  • 7+ years of cloud managed services sales experience, with a focus on new account acquisition is strongly preferred
  • Experience selling cloud managed services, consulting services, or similar solutions tied to enterprise application management and hosting
  • This position requires a thorough understanding of consultative sales, and the ability to build key relationships to become a trusted advisor to understand and solve customer problems
  • Previous experience working with Amazon Web Services (AWS), Azure, Oracle, or other Cloud solutions is strongly preferred
  • Must be able to handle price negotiations with a focus on value-based selling and position the core differentiators of Denovo
  • Highly developed selling, customer relations and negotiations skills with the ability to effectively communicate with C-level executives and line of business representatives
  • Strong time management, communication (verbal and written), interpersonal and presentation skills
  • Must have high ethical standards and integrity, coupled with a desire to participate in growing our sales and support organization
  • Must be able to manage a complex sales cycles and navigate the procurement organizations and processes
Apply
Summary:

Perform the installation, configuration, administration, and maintenance of networks and computer systems with Microsoft Windows operating systems. Set up user accounts on organization’s servers. Run necessary system backups.  Provide technical support and troubleshoot problems on local area networks (LAN) and data networks using Microsoft operating systems. May perform some programming and may be responsible for script writing to enhance automation of redundant tasks.

Duties: 
  • Install, configure and manage Microsoft Server environments
  • Troubleshoot issues related to Microsoft Server environments
  • Ability to work on-call rotations and off hour assignments as needed
Qualifications:
  • Four-year degree in related field or equivalent experience preferred
  • At least 7 years of advanced technical support in a structured team environment
  • At least two years of customer service experience
  • Ability to understand, interpret, and glean results from complex technical relationships
  • Ability to complete projects/tasks on-time, on/under budget track record is preferred
  • Advanced troubleshooting and repair skills of computers, printers, and related peripherals
  • Understanding of software configurations, compatibilities, and licensing
  • Knowledge of network printers, Windows 7, Office 2010, 2013, 2016 and Office 365
  • Knowledge of Server Operating Systems Windows Server 2008-2012R2
  • Understanding of VMWare, Citrix, ADUC, GPO’s, and Service Now
  • Knowledge of related industry best practices
  • Strategic, tactical, operational and financial understanding of an IT environment
  • Must be able to repeatedly lift up to 50 lbs
  • Must be authorized to work in the United States
Soft Skills: 
  • Excellent service-driven customer-focused skills
  • Proven ability to work in both a team environment and independently
  • Exhibit a high level of individual initiative
  • Ability to multi-task, prioritize, and successfully follow-to-completion all assigned tasks
  • Ability to work with minimal supervision.  Ability to take direction from all levels
  • Excellent reading, oral, written and interpersonal communications skills
  • Work from verbal and written instructions or requirements of varying levels of detail
  • Proven ability to absorb, master and leverage emerging technologies
  • Strong problem-solving abilities
Apply
Summary:      

Primary contact for the month end closing process including consolidated financial statement review and management reporting. Provides systems insights and identifies process improvements. Plays a key role in technical accounting issues. Must have the ability to work in a fast-paced environment with high expectations while maintaining accurate files and accounting documentation.

Duties:
  • Oversee accounting close process including revenue and operating expenses
  • Review consolidated financial statements in accordance with Generally Accepted Accounting Principles (GAAP) as well management reports
  • Research and recommend accounting treatment for complex transactions to ensure GAAP
  • Compile and analyze financial information to prepare entries into accounts, such as general ledger accounts, and document business transactions
  • Establish, maintain and coordinate the implementation of accounting and accounting control procedures
  • Analyze and review budgets and expenditures
  • Train and mentor junior team members, including system and technical training
  • Other accounting projects and responsibilities as assigned
Qualifications: 
  • Four-year degree in Accounting, CPA preferred
  • Requires 5-7 years of corporate accounting experience including supervisory experience
  • Proficiency with MS Office suite and Oracle EBS platform
  • Must be authorized to work in the United States
Soft Skills: 
  • Excellent service-driven customer-focused skills
  • Excellent oral, written and interpersonal communications skills
  • Tech-savvy – proven ability to absorb, master and leverage emerging technologies, speak the language
  • Superior organizational and time management skills, attention to detail
  • Talent for creatively utilizing technology, people and processes to solve unique business problems in a cost-effective manner
About Us:

Denovo is an Oracle Platinum Partner with a strong heritage in tier one enterprise and third-party software implementations.  As a full-service application and technology consulting firm, we are committed to making clients operationally stronger.  Through the success of providing innovative solutions to our clients, Denovo has expanded its technology and business solutions to include Outsourcing and Cloud Computing.  We combine world-class enterprise system implementation, integration and cloud services expertise with a deep understanding of business processes and industry best practices to build better business solutions.

What makes Denovo unique?  It’s the way we do business.  It’s our people and culture.  It’s the richness of our solutions and the professionalism of our services. It’s our integrity, reliability, and quality.

Denovo has over 310 employees located throughout the United States and Canada and is headquartered in Boulder, CO.  For more information about Denovo, please visit www.denovo-us.com.

Please send your resume to jhead@denovo-us.com for immediate review.

Apply
Summary:

Coordinate and monitor JD Edwards consulting projects from initiation through delivery. Ensure that all targets and requirements are met on time, on budget and on quality. Create, maintain and evaluate the project schedule and scope. Serve as liaison between Denovo and clients. Provide consultation, leadership, and training to project members. Direct and oversee the placement of professionals on designated projects. Extensive travel will be required.

Duties:
  • Manage projects from start to finish, identifying critical paths and dependencies
  • Lead business process and systems implementation efforts
  • Follow established methodology and Denovo procedures
  • Plan and schedule project timelines: track project milestones and deliverables, and manage project scope and approval of scope changes
  • Keep client and Denovo team informed of project status and deliverables
  • Ensure consistent and effective communication
  • Identify and resolve issues and conflicts
  • May provide hands-on implementation support or assist with the pre-sales process as needed

Qualifications:

  • Four-year degree in Business or related field
  • At least 10 years of JD Edwards software implementation project management experience and 7 years of ERP consulting experience
  • Must have strong knowledge of JD Edwards systems
  • PMP certification is strongly preferred
  • Other professional certifications as appropriate
  • Must be authorized to work in the United States
Soft Skills:
  • Excellent service-driven customer-focused skills
  • Proven ability to work in both a team environment and independently
  • Excellent oral, written and interpersonal communications skills
  • Superior project planning and management skills
  • Strong time management skills and attention to detail
  • Proven ability to absorb, master and leverage emerging technologies
  • Exceptional troubleshooting and problem-solving abilities
  • Talent for creatively utilizing technology, people and processes to solve unique business problems in a cost-effective manner
Benefits:

Medical, Dental/Vision, FSA/HSA, 401k, Life/Disability Insurance, PTO, Paid Holidays, Training and Development and more.

About Us:

Denovo is an Oracle Platinum Partner with a strong heritage in tier one enterprise and third-party software implementations. As a full-service application and technology consulting firm, we are committed to making clients operationally stronger. Through the success of providing innovative solutions to our clients, Denovo has expanded its technology and business solutions to include Outsourcing and Cloud Computing. We combine world-class enterprise system implementation, integration and cloud services expertise with a deep understanding of business processes and industry best practices to build better business solutions.

What makes Denovo unique?  It’s the way we do business.  It’s our people and culture.  It’s the richness of our solutions and the professionalism of our services. It’s our integrity, reliability and quality.

Denovo has over 310 employees located throughout the United States and Canada.

Apply
Summary:

Responsible for maintaining and administering converged voice/video/data network systems and services, which include the Denovo datacenter facilities’ Cat5/Cat6 cable plants, switches, routers, load balancers, wireless LAN infrastructure, VoIP systems, and TCP/IP security appliances. Supported environments include Denovo’s extensive datacenter and global customer networking environments. In a strong team framework, collaborate in developing overall network architecture and strategic direction of datacenter and customer enterprise data networks. The position will be responsible for helping maintain uptime SLAs for Denovo’s 24×7 network operations.

Duties:  
  • Deploy, maintain, and administer switch, router, firewall, load balancer, VoIP, and WLAN fabrics
  • Manage maintenance agreements, and maintain consistent device configurations, accurate device asset inventories, and up-to-date network diagrams and documentation
  • Participate in network and security architecture, design, and auditing processes that meet the PCI Data Security Standard
  • Configure and manage a variety of IPsec LAN to LAN VPN connections in a mixed-vendor environment
  • Working in a strong global team environment, assist the Manager of Network Operations in developing the strategic direction of Denovo datacenter and global customer voice/data network infrastructures and in developing, maintaining, and encouraging secure computing environments
  • Share 7×24 rotational responsibilities for Network Engineering On-Call support
  • Follow, support, and promote the ongoing improvement of project methodologies, change management, security, and other Denovo corporate and Network Operations team policies
  • Participate in and support team-oriented approaches to problem-solving, system development, and operations
Qualifications: 
  • Four-year degree in Computer Science or related field, or equivalent experience
  • At least 7 years of network engineering experience required; datacenter experience highly preferred
  • Demonstrated CCNP-level (or equivalent) understanding of the OSI Network Reference Model in a TCP/IP protocol and technologies framework, including 10/100/1000baseT Ethernet, 802.1q, VRRP/HSRP, Spanning Tree/PVST, DiffServ QoS, DNS, DHCP, OSPF, BGP, and IPSec
  • Experience with SNMP monitoring and packet capture tools such as Nimsoft, SolarWinds®, Plixer Scrutinizer™ Analyzer, Wireshark, tcpdump, etc.
  • Experience with Aruba, Cisco, Extreme, F5, Juniper, Riverbed, and ShoreTel equipment
  • Must be authorized to work in the United States.
Soft Skills:  
  • Must have excellent customer service skills and thrive in a team environment
  • Highly motivated self-starter who is innovative and quick to learn
  • Demonstrated ability to effectively prioritize and execute tasks in high-pressure and stressful situations.  Strong time management skills and attention to detail
  • Possesses strong analytical, conceptual and planning skills
  • Exceptional troubleshooting and problem-solving abilities
  • Ability to conduct research into a wide range of computing issues as required
  • Excellent oral, written and interpersonal communications skills
  • Strong documentation skills
  • Solid relationship management and performance management skills
  • Ability to motivate and direct staff members and subordinates
  • Proven ability to absorb, master and leverage emerging technologies
  • Talent for creatively utilizing technology, people and processes to solve unique business problems in a cost-effective manner
Apply